How to Check Your Starbucks Partner Schedule Online | Swap & Fix It

Quick Answer: To check your Starbucks partner schedule, open the scheduling app your store uses (commonly called Teamworks, the Partner Hours app, or WorkJam). You can also sign in through Starbucks’ partner sign-in in a phone or computer browser, or look at the schedule posted in the back of your store. Sign in with your Global Username: your country code plus your partner number, for example US21344879. Pay stubs and time-off balances aren’t in the schedule app. They’re in Partner Central.

Starbucks Partner Schedule: Key Facts (2026)

Fact	Detail
Where you see shifts	Scheduling app (Teamworks / Partner Hours / WorkJam), browser sign-in, or posted schedule
Login	Global Username (country code + partner number) and partner password
Partners getting their preferred schedule	95%
Scheduled shifts filled	98%+
Shifts picked up weekly on Shift Marketplace	~30,000
How far ahead schedules are posted	No published company rule. NYC law requires 14 days
Minimum hours for new U.S. hires	12 scheduled hours a week, with 18 hours of availability
Teamworks scheduling launched	2019

What Is the Starbucks Partner Schedule?

Your Starbucks partner schedule is your list of shifts for the coming weeks. It shows the day, start and end times, and sometimes your position, such as bar, register, or support. Store managers build it from a staffing forecast and each partner’s availability, then publish it to the scheduling app and the posted schedule in the store. Starbucks rolled out its Teamworks scheduling system in 2019. Starbucks told investors at the time that it was meant to improve schedule accuracy.

Why It Matters

• Pay: you’re paid for hours you clock, and the schedule sets when you’re expected.
• Benefits: keeping benefits takes 520 hours every six months, about 20 a week. Watching your schedule tells you if you’re on track.
• Attendance: since July 2026, Starbucks tracks attendance with a new points system. Missing a shift you didn’t know about still counts against you.
• Rewards: the Best of Starbucks Reward, up to $300 a quarter, recognizes showing up for scheduled shifts.

Key Starbucks Scheduling Policies

• Availability drives the schedule. You’ll only be scheduled within the availability you’ve submitted. U.S. job postings ask for 18 hours of weekly availability to be scheduled for at least 12.
• Hours aren’t guaranteed. Starbucks says hours vary with the store’s business needs.
• Posting lead time varies. Starbucks doesn’t publish a company-wide rule. Partners commonly report two to three weeks. In New York City, the law requires 14 days.
• Changes need approval. Swaps, drops, and time off are approved by a store leader.
• Breaks are scheduled too. Partners report a paid 10-minute rest break per four hours, and a 30-minute unpaid meal break on shifts over five hours. Break times usually appear on the store’s daily coverage roster (DCR), not in your app.

How to Access Your Starbucks Schedule Online

There are three common ways to see your Starbucks schedule online: the scheduling app on your phone, the Starbucks partner sign-in in a browser, and Partner Central for pay and time-off records. Which app your store uses can depend on whether it’s company-operated or licensed. If you’re unsure, ask your store manager before installing anything.

TeamWorks App (Most Common)

Most partners check their schedule in a phone app. Partners call it different names: Teamworks, the Partner Hours app, or WorkJam. WorkJam’s own store listing says it only works if your employer uses WorkJam. Partners at licensed stores, such as those in Target, airports, or on campuses, often report a different setup installed through Intelligent Hub. Some of these sign in with a QR code from their manager.

1. Ask your store manager which app your store uses. Don’t install the unrelated App Store app called “Teamworks,” which is a sports team app.
2. Install it from the official App Store or Google Play listing, or through Intelligent Hub if your manager says so.
3. Sign in with your Global Username (for example US21344879) and partner password. If your store uses a QR code, scan it from the code your manager provides.
4. Open the schedule and switch weeks to see upcoming shifts.
5. Turn on notifications so you see schedule changes and open shifts.

For full setup steps and fixes, see our Starbucks Partner Hours app guide and our Starbucks Teamworks app guide.

Partner Hours Website

You don’t need the app to check your schedule. You can sign in through Starbucks’ partner sign-in in any phone or computer browser, using the same Global Username and password. This is useful if you don’t want to install a work app on your personal phone, or if the app is down. If you’re searching for the “Starbucks partner hours” login on Google, skip ads and lookalike sites. Use the link from your onboarding materials, or reach it through the Starbucks Partner Hub.

My Partner Info (MPI)

My Partner Info, also called Partner Central, is where you see the money side of your schedule, not your upcoming shifts. Starbucks says it’s where you:

• View and print pay stubs
• Check your vacation and sick time balances
• Enter time off
• See benefits eligibility and leave hours

Changes such as direct deposit or tax withholding must be made from a Starbucks device. On a personal device, Partner Central is view-only.

What you want to do	Where to go
See this week’s and next weeks’ shifts	Scheduling app, browser sign-in, or posted schedule
Swap, offer, or pick up a shift	Scheduling app (Shift Marketplace)
Change your availability	Partner Preferences (myavailability.starbucks.com) or your app
Request time off	Partner Central, or the app if your store uses it for requests
Pay stub, sick and vacation balances	Partner Central (MPI)
Today’s break times and position	The store’s DCR, or ask the shift supervisor

Tools You Can Use to Manage Your Sbux Schedule

Once you can see your schedule, the next step is changing it. You can swap a shift, give one away, pick up extra hours at nearby stores, or update the availability your future schedules are built from. Starbucks says partners pick up about 30,000 shifts a week through these tools, so finding coverage or extra hours is easier than it used to be.

Shift Swaps and Pick-Ups

Starbucks’ Shift Marketplace lets partners “offer, pick up and receive notifications of available shifts across their district,” according to the Starbucks Partners page. Since an upgrade in 2025, you can claim open shifts at any store in your district, not just your own.

1. To give up a shift, open it in the app and choose to offer or post it.
2. Wait for someone to claim it and for a store leader to approve the change.
3. Until it’s approved, it’s still your shift. If nobody takes it, you need to work it or call out properly. Otherwise it can count as a no call no show.
4. To pick up a shift, browse open shifts, filter by store and time, and claim one. Confirm it shows on your schedule.

Requesting Time Off

Starbucks partners enter time off in Partner Central, and some stores also accept requests in the scheduling app. Request as early as you can, ideally before the schedule for that week is built. Approval depends on store coverage. Using vacation or sick time pays you for the hours, from your balance.

1. Sign in to Partner Central and choose the time-off option.
2. Pick the dates and whether you’re using vacation or sick time, or taking unpaid time.
3. Submit, then tell your store manager, especially for busy periods like holidays.
4. Check the schedule when it’s posted to confirm you’re not on it.

If you’re sick on the day itself, that’s a call-out, not a time-off request. Follow our Starbucks call out policy guide.

Checking Future Schedules

In the app, use the week arrows or calendar view to move ahead. Most stores post two to three weeks ahead, so if a week looks empty, it may not be published yet. Partners report that the app doesn’t reliably export shifts to Google or Apple Calendar, so add them by hand or screenshot each new week.

Starbucks Employee Schedule Table (Sample Layout)

Here’s what a typical part-time barista week can look like, so you can read your own schedule with confidence. It’s an example only. Your shifts, positions, and break times depend on your store and availability.

Sample Weekly Schedule (Barista)

Day	Shift	Hours	Position	Breaks (typical)
Monday	5:30 a.m. – 11:30 a.m. (opener)	6	Bar	One paid 10 + one 30-min meal
Tuesday	Off	0	–	–
Wednesday	1:00 p.m. – 5:00 p.m.	4	Register / POS	One paid 10
Thursday	Off	0	–	–
Friday	6:00 a.m. – 12:00 p.m.	6	Drive-thru	One paid 10 + one 30-min meal
Saturday	3:00 p.m. – 9:30 p.m. (closer)	6.5	Bar / Support	One paid 10 + one 30-min meal
Sunday	Off	0	–	–
Total	4 shifts	22.5		Above the ~20/week benefits pace

How to read it: hours shown are scheduled time, including the unpaid meal break, so paid time is slightly lower on longer shifts. “Opener” and “closer” shifts are the hardest to fill. Offering availability for them is one of the easiest ways to get more hours.

Common Scheduling Problems + Fixes

Most schedule problems come from one of three causes: the schedule isn’t published yet, your account or app setup is wrong, or your availability doesn’t match the store’s needs. Use the fixes below before calling HR. Many problems are solved in a few minutes.

Missing Shifts on Your Schedule

• Check the week: make sure you’re viewing the right week. Future weeks may not be published yet.
• Refresh: sign out and back in, or check in a browser instead of the app.
• Compare with the posted schedule in the store. If they don’t match, tell your store manager right away and screenshot both.
• New hire or just transferred? It can take a few days for your account to link to your store.

“No Hours This Week” with No Explanation

• Check your availability. It may have been saved wrong, or may be too narrow.
• Ask your store manager directly. It may be a slow period, a forecast drop, or a mistake.
• Pick up district shifts on Shift Marketplace while it’s sorted out.
• Watch your benefits hours. A few short weeks can affect the 520-hour six-month threshold.

For setting availability the right way, see our Starbucks partner availability guide.

Can’t Log Into TeamWorks or Portal

• Check your username format: it’s your country code plus partner number (US21344879), not your partner number alone.
• Reset your password from Starbucks’ sign-in page, then wait a few minutes before trying again.
• “Incorrect user configuration” or “account not found”: partners report this usually means the app isn’t the one your store uses, or your access hasn’t been set up yet. Ask your store manager.
• Still locked out? Call the Partner Contact Center at (888) 728-9411. Our Starbucks Partner Resources guide lists every HR contact.

Partner Hours Not Working or Not Loading Today

• Try another way in: if the app is down, use the browser sign-in or check the posted schedule.
• Update the app and your phone’s operating system, then restart.
• Clear the app’s cache on Android, or delete and reinstall on iPhone.
• Ask a coworker if theirs works too. If nobody’s does, it’s likely a wider outage, so wait and tell your shift supervisor.

Can’t Offer or Swap a Shift

• The shift may be too close to its start time. Partners report the option disappears near the shift. Call your store leader instead.
• The schedule may be locked while a manager is editing it. Try again later.
• Your role may limit swaps. A shift supervisor shift can usually only go to another shift supervisor.
• Still stuck? Ask your store manager to make the change manually.

Tips to Make the Most of Your Starbucks Schedule

1. Set Clear, Consistent Availability

Your availability is what the schedule is built from. Aim for about 1.5 times the hours you want, include at least one hard-to-fill window like opens, closes, or weekends, and avoid changing it every week.

2. Use Shift Marketplace for Extra Hours

Check open shifts at consistent times each day, including stores near your home or school. Dropped shifts often appear the day before.

3. Take Advantage of Time-Off Tools

Enter time off in Partner Central as early as you can, and use your sick and vacation balances instead of unpaid absences. Check your balances there before you request time off.

4. Set Shift Alerts on Your Phone

Turn on app notifications, then add each new week’s shifts to your phone calendar with an alarm the night before. Most attendance problems start with a shift someone forgot.

FAQs About Starbucks Scheduling

Conclusion

Checking your Starbucks partner schedule takes less than a minute once you know where to look. Use the scheduling app your store uses, the browser sign-in as a backup, and Partner Central for pay stubs and time off. Keep your availability current, use Shift Marketplace for extra hours, and screenshot each new week.